ORGANISATIONAL STRUCTURE AND EMPLOYEES’ PRODUCTIVITY: A STUDY OF MOGADISHU LOCAL GOVERNMENT, SOMALIA


DOI:
https://doi.org/10.5281/zenodo.16482662Keywords:
Organizational Structure, Employee Productivity, Formalization, Departmentalization, Mogadishu Local GovernmentAbstract
The study sought to investigate the effects of organizational structure on employee productivity in Mogadishu local government, Somalia, with two specific goals in mind: determining the contributions of formalization and investigating the effects of departmentalization on employee productivity. The behaviors and relationships between the variables were described using a descriptive research design and a quantitative approach. The target population was 160 people, including managers, politicians, NGOs, and civil society members, with a sample size of 144 chosen using Slovene's formula and simple random sampling to ensure equitable representation. Data were gathered using questionnaires, cleaned, coded, and analyzed with the Statistical Package for Social Scientists (SPSS), which used descriptive and inferential statistics.
The findings revealed that formalization increased employee creativity (Mean = 2.80), made recruitment easier (Mean = 2.58), and increased efficiency (Mean = 2.99), but was less effective at improving communication and service consistency. Departmentalization factors such as supplier characteristics (mean = 3.01), regulatory frameworks (mean = 2.70), and accountability demand (mean = 2.70) were rated satisfactory, while societal and environmental influences were rated unsatisfactory (mean = 2.31). Overall, the average mean score for both formalization and departmentalization on employee productivity was satisfactory (Mean = 2.71), indicating a moderate positive impact with room for improvement in communication, consistency, and responsiveness to external factors
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